Privacy Policy

Levis Handywork & Co Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Company Details:
Levis Handywork & Co Ltd
Wombwell, Barnsley
South Yorkshire, S73
Email: hello@levishandywork.co.uk
Phone: 07342 581549

Personal Information You Provide

We may collect the following personal information when you:

• Submit a booking request or quote form
• Contact us via phone, email, or our website
• Subscribe to our newsletter or updates

This information may include:

• Name and contact details (email, phone number, address)
• Property address where services are required
• Project details and service requirements
• Budget information (optional)
• Communication preferences

Information Automatically Collected

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device information and operating system

We use your personal information for the following purposes:

• Service Provision: To provide handyman services, prepare quotes, and manage bookings
• Communication: To respond to inquiries, provide updates, and maintain customer relationships
• Business Operations: To improve our services, manage our business, and maintain records
• Legal Compliance: To comply with legal obligations and protect our rights
• Marketing: To send relevant updates about our services (with your consent)

Under UK GDPR, we process your personal data based on:

• Contract: To perform our services and fulfill booking requests
• Legitimate Interest: To operate our business, improve services, and maintain customer relationships
• Consent: For marketing communications and optional data collection
• Legal Obligation: To comply with legal and regulatory requirements

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Third-party companies that help us operate our business (email services, payment processors)
• Legal Requirements: When required by law, court order, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our customers
• Business Transfers: In connection with any merger, sale, or transfer of our business

We implement appropriate technical and organisational measures to protect your personal information:

• SSL encryption for data transmission
• Secure storage of personal information
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Staff training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Provide our services and maintain customer relationships
• Comply with legal obligations (typically 6-7 years for business records)
• Resolve disputes and enforce our agreements

When personal information is no longer needed, we will securely delete or anonymise it in accordance with our data retention policy.

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below. We will respond within one month of receiving your request.

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyse website usage and improve user experience
• Remember your preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us: